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Terms and Conditions 

 

Evoke Adventure is the trading name for Erin Bastian.*

 

By booking a course, trip or expedition with Evoke Adventure, you agree to these terms and conditions. Evoke Adventure reserves the right to modify, alter, or update these terms at any time.

 

Booking 

  • Trips/expeditions can only be reserved by submitting a completed booking form, and making a non refundable deposit of 30%. 

  • All balances must be paid 6 weeks prior to the commencement of the course/expedition – failure to do so may result in loss of reservation.  

  • Payment by BACs transfer is preferred, but cheques are accepted up to 6 weeks prior. 

 

Cancelations/Alterations by Customer

  • Customers can make alterations to their booking up to 6 weeks in advance of the start date if approved by Evoke Adventure.

  • All cancellations must be in writing and acknowledged by Evoke Adventure. Any refund after 6 weeks prior to the start of the course/trip date will be at the discretion of Evoke Adventure and will only be made if your place is re-sold and filled. 

  • All deposits are non refundable. In the event of a trip cancelation by Evoke Adventure due to minimum trip numbers  not being met, full deposit will be returned. 

 

Cancelations/Alterations by Evoke Adventure 

  • All outdoor activities are weather dependant. In the event that the weather is unsuitable, Evoke Adventure will endeavour to provide suitable safe alternative locations. Customers accept that the itinerary stated in the trip details is subject to change to best suit the weather conditions on the date. 

  • Whilst every attempt is made to ensure that the course/expedition takes place as advertised, Evoke Adventure reserve the right to cancel, where on reasonable grounds it believes that cancellation is necessary due to dangerous and/or unsuitable conditions.

  • If in the opinion of Evoke Adventure staff your fitness or competence level may compromise the safety of the trip, we reserve the right to terminate your course/expedition. 

  • We endeavour to select the best locations for the activity. In the event of force majeure whereby Evoke Adventure is forced to cancel or terminate a course or expedition, we will endeavour to provide a suitable alternative, but we cannot pay compensation or accept liability for the return of fees or expenses.

 

Insurance 

  • Evoke Adventure advises that customers acquire insurance for cancellation/curtailment and for loss/damage of personal belongings and equipment for all courses and trips.

  • It is a condition of booking for all expeditions that you are covered by adequate insurance for the duration of the itinerary, and for the specific activities undertaken. The insurance must include cover for medical and emergency expenses (including repatriation), personal accident, injury and death. Any emergency/medical expenses are the responsibility of the customer.

 

Your safety

  • Your are physically fit for the course or expedition that you have booked, and have informed Evoke Adventure of all relevant medical conditions that may affect your ability to take part in your chosen course/expedition. 

  • You agree to abide by instruction/advise provided by Evoke Adventure instructors throughout your course or expedition. 

  • Any participant under the influence of drugs or alcohol will not be permitted to take part in activities. Evoke Adventure reserve the right to exclude any participant for safety reasons at any time; no refund will be given.

  • All specialist equipment required for the activity will be supplied by Evoke Adventure. Personal protective equipment supplied must be worn when requested by the instructor. All activities are fully risk assessed, copies are available on request. 

  • A comprehensive group safety kit including first aid, flares, mobile phone and VHF radio scarred by the lead instructor and available at all times.

  • Evoke Adventure does not work with unaccompanied children under 18 years of age. Accompanied children over 14 may participate in sea kayaking. Please discuss your requirements before booking.

  • There will always be some risk in the adventure activities that Evoke Adventure offer. Some of these risks might contribute to the loss or damage of your personal clothing/equipment, feelings of discomfort, fear, apprehension, or even accidental injury, illness, or trauma which in extreme but thankfully very rare cases, can be very serious. Whilst we will endeavour to minimise risk and incident, all kayaking and camping activities are undertaken at your own risk.

 

Data Protection

  • We will not sell or give out your personal details or e-mail address to any other party without your permission. We may contact you to keep you informed of other courses and events.

  • Pictures taken by Evoke Adventure whilst on expedition or during courses may be used on the website or social Media, unless requested by clients to be kept private. 

 

Personal belongings

  • Evoke Adventure cannot be held responsible for personal belongings and equipment. Items stored in our vehicles or with our staff is at your own risk. If you take valuables on our activities you do so at your own risk